bath fitter complaints

My experience with Bath Fitter was very good. They are waiting for more business, but will call a plumbing contractor to do the tenant's bathroom. It's completely Ludacris. The installer pointed out that there are two areas in the front of the tub where it was not properly adhering to the old tub, leaving it bowed in two places. Their fingerprints with the glue was all over the new glass doors. We have had recurring issues with the caulking and they have returned twice to repair it. And I think that you would be happy to be a part of the Bath Fitter family of customers. I was going to have my tenant's apartment bathroom done with bathfitters and called someone out. Hi, this does not sound like the experience we strive for and we'd like to look into this matter further. The salesmen, or "estimators, " are paid only an 8% commission rate on sales. This work environment stems from having a great CEO … Bath Fitter - They tried to force me to sign a contract, Bath Fitter - refused to give an estimate unless spouse was home, View all 67 Bath Fitter Franchising complaints & reviews, File a complaint to Bath Fitter Franchising, They tried to force me to sign a contract. Bath Fitter offers a no mess and no stress solution to bathroom remodeling. We, like everyone else thought, "Wow one day in and out!" The company's bathroom remodeling service includes the installation of a new acrylic bathtub liner or showers, a matching one-piece wall system and a wide-range of accessories. He did an absolute wonderful job... very professional. @dc000001 I am treated respectfully and my work is valued. Each outfitter is operated locally to serve your community's unique needs, and is backed by Bath Fitter's 35+ years of experience in renovation. They "had" to reschedule because installer was sick which I understand does happen. We had Bath Fitter put a new tub and shower surround in 2005 and have been extremelyRead more Ever. Now I am in a fight to recover my check! They left a huge gap between the new shower pan and existing tile, cut my baseboard so crooked it looked like they did it with their teeth. Most of the time Bath Fitter attempts to settle issues before complaints are filed, but that only strings trusting consumers along for a waiting period of up to months before the office makes good on their promises. Positive reviews (last 12 months): 40%. 4. We apologize for your negative experience Dennis and we appreciate your feedback as it will help us improve in the future. Get inspired. If you’re looking for a more complex bathroom redecoration, then the cost of bath fitter and other accessories will be a little higher. For those looking for a more comprehensive bathroom remodel experience, it is wise to check out other bathroom remodleing companies that cater to customer's entire wishlist. Bath Fitter manufactures and installs custom bathtubs, showers, and tub-to-shower conversions. I will not be calling them, thank you for sharing. When the first two installers came out - wow they looked like slobs and did such a bad job. Nothing custom!! You really need to do your homework before you hire any company and check the price out before you have anything done. Call us today for your Free Virtual Design Consultation. The salesman was a real talker and was pretty knowledgeable about the product. So far, everything's been fine. When the code violations came up the scheduler didn't even put us back on the schedule - I had to call and throw a fit to get them out at least the next day. The base had several stress fractures. Thank you for your business! 5. He was professional and friendly. I'm going to call the manager about this and ask to have it repaired under the Lifetime Warranty. In light of all our problems, I was told we could get a free shelf and a free towel bar. I highly recommend working … And then the other guy came in the morning and was done around 2:00. When we started all this I had said why don't we check about having a tile shower put in. The atmosphere is positive and we all work as a team. […] I wanted no more ties with a company of this negligence. I am happy to wake up each morning and work with such wonderful people. Not only is the turn over rate absolutely outrageous but installers are only required to complete 6-8 weeks of training - only 3-4 of which are used in a hands-on training facility! The 100-day challenge offered by L'effet A is a great opportunity for women of all ranks and roles. My eventual plan was to replace the existing bathroom tile with an Art Deco pattern of glazed tiles, which belongs with this style of house. My bath tub cover, 3 plain walls and glass doors was over $4, 000. I had a good experience the first time, and when I wanted to have something else done, I went right to them. I am not presently a customer and probably won't be unless you pull the disgusting TV commercial portraying the two men (one I'm assuming is the husband) who cluelessly assume they can participate in a demolition of the existing bathtub. This was on a Friday and that the original tub I wanted would not be ordered until the next Tues. and would take a week to get here. Hi, we can appreciate your frustration and rest assured Bath Fitter is dedicated to completing everything to your satisfaction. So...enjoy your faux ceramic tile bathroom walls, and have a nice nap on your faux leather sofa. Even though the representative that I got on the phone was very nice and professional, the situation of 'verifying' that I had an 'authentic' Bath Fitter tub was in question. Hi Phillip, we appreciate your feedback and will forward it to our marketing team. Well i should of stuck to my guns they are a pain to clean as always. We regret the frustration you've experienced, and want to make sure you can fully enjoy your new bath liner. I already had the shower and I just had them come in and take down the old tile wall and put up the new Bath Fitter piece. I just think if we stay with what we have we will continue to have problems with the shower. The house has the original porcelain fixture that they wanted to replace with contemporary fixtures. Rights Reserved, You Are About to Contact PissedConsumer.com. My wife is really impatient and is already calling other contractors, which would necessitate legal action to get a refund of the deposit. The complaint is a listing fraud posted on public forums or sites against an anonymous entity . I also sent pictures asking if the installers could come back and recaulk the tub as it had 2 places that had not sealed properly. Now that we've had problems we checked with a very reputable tile company here and they were more that $1000 less than Bath Fitter. The gentleman, by the name of Clayton, arrived as scheduled and worked tirelessly without a break both days. @Ray Pointer Don't contact them!!! He did a shower install. We offer tub and shower liners or replacements and tub to shower conversions, paired with our one piece seamless wall. In as little as one day. DO NOT USE BATH FITTERS THEY ARE DISHONEST!!! My tub and walls are the standard 60" wide and 30" deep tub alcove. Their sales representative explained everything really well to be able to tune exactly where we were coming from. I was thinking of getting Bath Fitters redo my bathroom. Also, he called me when he was supposed to call, and I was very happy with everything. No demolition. Customer service contacts and company information. I got no complaints. Every time I have had to take a day off, because they do not work on weekends. Hi Rose, we are sorry to hear about these issues. Now Bath Fitters is telling us if we don't pay them a $1900 "restocking fee" they will take us to court and put a lien on our home. For instance, some users of these services report incurring a cool $5000 on both the surround and tub costs only to get unsatisfactory service. No work done. Ms Lanap. Albert the Installer was very thorough in explaining each stage of the install (remove existing tub and install new shower) Very happy with the end product. They have lied about where it is and who can get it to me! Just very disorganized - don't seem to know the local or national laws or building codes and not very knowledgeable office people - I had to tell them what was going on and what was required.

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